MY SAUNA STORE - The wrong item was shipped
I purchased a 2 person indoor infared sauna from My Sauna Store. They shipped me a 2 person outdoor infared sauna.
The company withdrew $975.00 from my bank within 24 hours to pay for the sauna I purchased. I waited and waited for my sauna to arrive, when it finally arrived it was the wrong one.
The only way to contact this company is by a 1 800 number. I called and finally spoke to a man named Mike. Mike assured me that he would correct the problem and return my call before the close of business that day.
Mike has never called me and I called many times and now they have blocked my telephone number. I can't contact anyone at the company now.
I have sent several emails and they have never answered any of them. I served 24 years in the United States Marine Corps, I was getting this sauna to try and help with some of the pain you have after retiring from military service and then getting older. The company telephone numbers are
1-800-968-0903 or 1-888-800-5635